Testimonials & Reviews
Interventional Pain Institute
Interventional Pain Management & Minimally Invasive Spine Specialist located in Festus, Chesterfield, Bridgeton, & Troy, MO
Interventional Pain Institute always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 16 reviews with an average rating of 4.5 out of 5 stars. Please read what others are saying about Interventional Pain Institute below, and as always, we would love to collect your feedback.
Jennifer Y.
Submitted 01/13/25
If I could give zero stars, I would. The office staff is rude, unprofessional, and completely disorganized. Communication is abysmal—no one seems to know what anyone else is doing. My elderly father pays in cash, but they refuse to issue receipts, claiming payments are "immediately entered into the system," which is hard to believe given the constant state of confusion.
One day, I was told insurance would cover everything; the next day, they demanded $250. When I asked for clarity, the billing staff dismissed my concerns, impugning my integrity in front of other patients and clientele, stating in a negative tone, "the person responsible for that has been out all week." This type of treatment is sadly the norm.
After nearly a year of dealing with both the Chesterfield and Troy offices, we’ve experienced nothing but frustration. My father has followed every instruction in order to try a device the doctor recommended in August, yet it’s now January, and we’re still waiting. Despite completing every requirement—and more—the process feels like an endless loop of repeated visits and excuses.
Dr. Whitlow, in particular, is unprofessional and avoids even basic responsibilities. He hasn’t performed physical exams during my father’s last three visits, nor has he reviewed critical information prior to appointments. How can proper care be provided without preparation or communication?
This "business" is a disorganized mess. The lack of professionalism, accountability, and basic respect for patients is unacceptable. I will be filing a formal complaint with Mercy's governing board, the Missouri Board of Registration for the Healing Arts, and/or the American Board of Anesthesiology.
Kathy W.
Submitted 02/27/24
I recently saw Dr. Gheith and was very impressed. He made me feel like he really cared about helping me. He listened to my concerns and seemed genuinely concerned to help me with my pain. I'm so anxious to start treatment with him. I think I finally found someone who cares.
Kenneth R.
Submitted 01/24/24
I've been calling and leaving messages and jumping through hoops for 11 weeks trying to schedule an appointment with Dr. Gheith. No one has returned my calls. I called again today and they told me they don't except my workers comp insurance. Their staff is worse than incompetent. They should have told me this a long time ago. What a bumch of bums!
MaryJoyce M.
Submitted 11/06/23
Dr. Gheith is such a caring doctor. He is very thorough with his work and professional. I would highly recommend him!!!He answers all your questions and not rushed.
Peter P.
Submitted 10/27/22
I was sent to Dr Gheith about 9 years ago and was in a lot of pain. He assessed my condition and noticed the problem right away. He has been a great asset for my health, is always there when i need him and i still go to him today. I would recommend him highly. Thanks Dr Gheith.
Cindy D.
Submitted 07/04/22
I was referred to Dr. Gheith by another pain management physician for my nonstop nerve pain to have a spinal cord stimulator placed. Dr. Gheith did a great job and I am only 5 days post op and I am about 90% pain free in that nerve now. The procedure went well and he was very helpful with giving me information on how the procedure would go and my downtime.
Thomas R.
Submitted 03/23/22
I found Dr Gheith very informative and very thourough
Samar O.
Submitted 02/18/22
Dr. Gheith is the best doctor in Town!
Monica R.
Submitted 02/08/22
I enjoy the staff
Peter P.
Submitted 01/23/22
I have been a patient with Dr Gheith since 2014 and the care he and his team have given me, has been extraordinary.
Tina D.
Submitted 12/27/21
I have seen Dr. Whitlow for about 4 months. I was told by other back doctors I needed a rod and screws. Major surgery I felt due to my health issues I wanted to try other options and major surgery was not a option for me at that time. He’s helping me manage my pain.
Melissa W.
Submitted 05/19/21
Dr Gheith has been amazing! He has treated my CRPS for several years. He is knowledgeable and actually listens to his patients. He uses traditional as well as cutting edge technology, always trying to find ways to alleviate your pain. I can’t express how much confidence I have in this Dr and his staff.
Tricia P.
Submitted 03/26/21
Dr Geith is very good doctor that I trust I am always nervous but during/afterwards he always makes me feel like a million bucks love his spirit
Candy B.
Submitted 01/23/21
I totally was impressed with Dr. Gheith's practice from him, his office and clinical staff. They are exceptional. They treated each person with their individual pain treatment plan. They believed that you had (have) true pain and listened to you. I am now out of the pain that I had been experiencing for years. I now have a new pain free life.
Joe H.
Submitted 11/12/20
The staff there is extremely friendly, well prepared, and knowledgeable. Thank you!
Bob D.
Submitted 11/08/20
Great experience. Friendliest staff in town. God bless Dr. Gheith